hannahtech.com Return and Refund Policy
Welcome to hannahtech.com, your go-to destination for top-quality Tech Gadgets. We want you to be completely satisfied with your purchase, but we understand that sometimes returns are necessary. Here is our simple and transparent return and refund policy to guide you through the process:
Returns Process:
- Returns must be requested by emailing [email protected] within 30 days of receiving your order.
- Include your order number, the item(s) you wish to return, and the reason for the return in your email.
- Once your return request is approved, we will provide you with the necessary instructions to return the item(s).
Refund Eligibility:
To be eligible for a refund:
- The item must be in its original condition and packaging.
- All accessories and documentation must be included.
- The item must not show any signs of use or damage.
Return Shipping:
Customers are responsible for the return shipping costs, unless otherwise agreed upon with our customer service team. We recommend using a trackable shipping service to ensure the safe return of the item.
Refund Process:
Once we receive your returned item and verify its condition, we will process your refund within 7 business days. Refunds will be issued to the original payment method used during the purchase.
Non-Refundable Items:
Please note that certain items are non-refundable:
- Downloadable software products.
- Gift cards.
- Items damaged due to misuse or negligence.
Contact Us:
If you have any questions or concerns about our return and refund policy, please contact us at [email protected]. We are here to assist you and ensure your shopping experience with hannahtech.com is exceptional.